How The Macroenvironment And The Global National...

3 - Assess the Macroenvironment and the Global National Environment - Sarah Jebreen The financial performance of any business in the clothing retail industry depends on the level of consumption and spending consumers are willing to reach, which is affected by the macroenvironmental factors. Those factors include economic, global, technological, demographic and political and legal forces. First we will start with the Macroeconomic factors. Economic factors can ether have positive or negative impacts on the clothing retail industry. Disposable income is negatively affected during recessionary periods, therefore consumer purchases decline. So that will lead to an increase in the competitive pressures in the industry. Which will lead the company to be stuck with large amounts of unsold inventory. Thus they might have to sell their products with a significant reduction the prices. And that could adversely impact the company’s liquidity, capital resources, results of operations and their continued growth. On the other hand, during an economic growth period, people have more disposable income. Hence, they are willing to buy more clothes, which will ease competitive pressures, and that will result in an opportunity to expand operations and earn higher profits. Thus in today’s growing economy, the macroeconomic factors represent an opportunity for ANN INC. One of the most important macroeconomic factors that affect retail sales is the interest rates of the local banks and

All About Essay about South African Food, Holidays, Famous Places Samples

All About Essay about South African Food, Holidays, Famous Places Samples Ruthless Essay about South African Food, Holidays, Famous Places Samples Strategies Exploited There are a couple places in Africa which are worth mentioning in regards to Africa's popular tourist destinations. The Khoisan, the very first known inhabitants of the nation, were mainly hunter-gatherers. Living up to its name for a nation with unique colours, South Africa also provides some intriguing dishes that's a mixture of dishes from several unique cultures, including Dutch, French, German and British, but using a mixture of the distinctive South African taste. It has several scenic wine routes, not only in the Western Cape, which is the main wine growing region in the country. AmaZink Live is an excellent African show in the little township next to Stellenbosch. They are open 7 days per week and are open late. The web site of one of the best chef schools in the nation, the SA Chefs Academy. Why Almost Everything You've Learned About Essay about South African Food, Holidays, Famous Places Samples Is Wrong Subsequently, essay was defined in various ways. Numerous alternative logical structures for essays are visualized as diagrams, making them simple to implement or adapt in the building of an argument. Therefore, the focus isn't merely descriptive. They're a chance to do some creative writing, even in the event the essay topic you decide on looks pretty boring at first. I was hoping to discover a copy of this book to purchase, but it seems to be out of print without even any used copies readily available on Amazon! Simply complete the form at the base of the page to post the essay question and it'll then be posted below. The questions may also provide you with a nation, which is the point where the particular person who posted it took the test. Click the button below to find out more regarding the book or get in contact with us to qualify for our distinctive on-line order discount. The number of these sorts of cultures is decreasing slowly. There are in fact a good deal of various African staple foods found across the full continents that are always prepared differently based on the nation and their culture. Something is differentiable to us through comparison, so for distinguishes culture we need to compare it with some other then we'll know about all facets of that culture thus the culture has to be social and without it there is not any no tion of culture. All in all a legitimate reflection of the nation's rainbow culture with something for everybody. KSAs are used together with resumes to pinpoint who the best applicants are when several candidates are eligible for a job. An increasing number of aid appears to be going to minorities in which there's a high density (for instance, African-American or Hispanic communities). There's a small cover charge for the music but it's well well worth it! Regardless of what the median income, unemployment or general prosperity level is, there'll always be people that are homeless and hungry. Culture is social it's not the individual phenomena. The culture gives solution to the important problem that's faced to community. Distinct cultures define family in various ways. They have different type of buildings. That coffee particularly if it is ordered at one of the numerous superb coffee shops is very likely to be the greatest outside Italy, due to an influx of Italian immigrants in the mid-20th century. It has links to a few other food websites and a few ezines. The very first step is to improve environmental conditions in the area where the projects will be put into place. Be aware this is street style dining there are a few rough looking tables and chairs there's truly no great decor! The New Angle On Essay about South African Food, Holidays, Famous Places Samples Just Released Side dishes include bread rolls and a good deal of various kinds of salads. Famous dishes include pickled fish, spicy curries and several different kinds of stew. The everyday dishes a vailable will grow but for the time being expect approximately four meat dishes every day. Among all the delicious cuisine. Grilled peri-peri chicken has turned into a national institution. Fried calamari are not easy to beat. Fried Mozzarella would earn an ideal dish for stater that is everyone's favorite. Fried calamari Fried calamari must be among the most popular restaurant dishes. If You Read Nothing Else Today, Read This Report on Essay about South African Food, Holidays, Famous Places Samples It goes nicely with Jam and Cheese. The two-day event provides a mixture of local and worldwide musicians performing on five unique stages for audiences of over 30,000. It's the ideal holiday because it's the just one where you get presents and find an awesome feast made for you. My holiday feast takes place in the month of December.

Financial report of AHB Holdings and Astino Company-Free-Samples

Question: Discuss about the Financial report of AHB Holdings Berhad and Astino Berhad. Answer: Introduction The main purpose of this assignment is to analyze the financial reports of the company AHB Holdings Berhad and Astino Berhad and comment on the disclosure requirements of the company (Weygandt, Kimmel Kieso, 2015). The analysis will be focusing on the disclosure requirements as per the standards MASB 1 or FRS 101. Overview of the Company AHB Holdings Berhad AHB Holdings Berhad is an investment based company which has its headquarters in Malaysia and the company was founded in 1965. The company is engaged in the process of making interior products for companies like office furniture, computer appliances and other interior designing stuffs. The company has developed worktops for computer which can be used in offices and which is also called System Tx. The company has various subsidiaries some of which are AHB Technology Sdn. Bhd., AHB Marketing Sdn. Bhd., Create Space Sdn. Bhd. As per the financial reports of the company as on 2017, the company has a net profit after tax of the amount of $ 513,644. The cash inflows for the year from all the activities as shown in the cash flow statement is $ 23729 ("AHB Group of Company", 2018). Astino Berhad The company was established in the year 2000 and the listing of Astino Berhad on Bursa Malaysia in the year 2003. The company has it headquarters situated in Malaysia. The company is engaged in manufacturing of metal roofing sheets and also other building materials. As per the financial report of the company the net profit of the company as shown is $ 34445330. The net cash inflow of the company as per the cash flow statement of the company shows that there is a net cash flow decrease as shown by the negative figure of $ 14083861 (Astino Berhad, 2018). Detailed Analysis of MASB 1 and FRS 101 MASB 1 was issued by Malaysian Accounting Standard Board and the standard deals with the disclosure requirement which are required in a financial report of the company. The opening paragraph states the scope of the standard which is applicable to each and every company for the effective presentation of the financial report (Yaacob Che-Ahmad, 2012). As per the standard any financial report should consist a statement of profit and loss, statement of financial changes, a statement showing change in equity, Cash flow Statement and Notes to accounts and accounting policy explanation (Cotter, 2012). AS per Para 11 of MASB 1, the financial statement should be presented in such a way that the statements clearly reflect the financial status, indicators and cash flow situation of the company. As per Para 12 if any company is using any particular standard should recognize and mention the standard in the financial statements. As per the MASB 1, para 20 of the standard states that the management should apply accounting policies which complies with the other MASB Standards (Akhtaruddin Haron, 2012). Whenever there is no requirements which are specifically mentioned, the top level management should develop accounting policies so that the financial reports provide relevant information to the users of the accounts and such information provided must be reliable. Para 23 clearly states that the organization must determine whether an entity will continue as a going concern or not. The standard also explains that the financial reports should be prepared by the management on a going concern ba sis or other wise the intentions of the business of liquidating. The company if facing uncertainties which can affect the going concern principle of the company then the companies should disclose the same in the financial reports of the company. Furthermore, if the financial reports of the company is not prepared following the going concern basis then the same should be disclosed. The standard also states that the entity should prepare the financial statements except the cash flow information on accrual basis of accounting (Muniandy Ali, 2012). As per the standard the financial statements of the company should be prepared on an annual basis. The standard also states that the company should be disclose all the current assets and liabilities of the business along with the non-current asset and liabilities of the company. The standard also requires entities to prepare and disclose proper notes to accounts. IFRS 101 is an accounting standard which deals with Reduced Disclosure Framework which was introduced Financial Reporting Council (Abdul Rahman Hamdan, 2017). The objective of this standard is to allow exemptions for disclosure purposes for individual financial statements for subsidiary companies. as per Para 7 of the standard an entity which is a financial institution may adopt the disclosure exemptions in order to take advantage of the situation, except for standards like IFRS 7 which is on financial instrument, the disclosure exemptions from IFRS 13 which is fair value measurement, the disclosure exemptions from paragraph 134 to 136 of IAS 1 Presentation of Financial Statements. As per the para 8 an entity can advantage of the disclosure exemptions for para 45(b) and para 46 to para 52 of IFRS 2 Share Based Payments, the requirement of IFRS 7 financial Instruments, the requirements of para 91 to 99 of IFRS 13 Fair Value Measurement, IAS 7 Statement of Cash Flows requirements, par a 30 and 31 of IAS 8 and other similar disclosure requirements. In some of the disclosures mentioned above an equivalent disclosure must be included in the consolidated Financial Statements. As per para 10 of FRS 101, an entity which is adopting FRS 101 must disclose the same in the financial statements. An entity which is applying international standards for the first time must ensure that the assets and liabilities of the company are in compliance with the FRS 101 (Nor et al., 2016). Moreover, the Accounting Councils are expecting certain amendments which will be made to the disclosure requirements of the company as the council is considering to record fair value gains and losses relating to credit risks in other comprehensive incomes as per the IFRS 9 which is newly introduced (Zainuddin, Togok Isa, 2015). The council is also of the view that the company law will permit the use of equity method for financial statements and thus amendments will not be necessary to FRS 101 in orde r to comply with the company law. Analysis of Financial Reports of AHB Holdings Berhad The financial report of the company for the year 2017 shows that the company has prepared the financial statements in conformity with the MFRS 101. The company has started following FRS 101. As per the Basis of preparation as shown in the financial statement the company has followed MFRS 101 along with the amendments which was done to the standard. The notes to account shows that the company does not follow IFRS 7 which is on Financial Instruments and does not show disclosure for the same (Ismail, 2013). However, the provisions of FRS 101 requires an alternative disclosure for financial Instruments which is shown in the notes to account by MFRS 9 on Financial Instruments. As per the Standard any qualifying entity can apply the reduced disclosure framework even if the financial statements are prepared based on the standard issued by International Accounting Standard Board. In this case, AHB holdings has followed the same principle and also incorporated amendments and also plans to imp lement those amendments which have not yet been implemented next year. As per the requirement of the FRS 101, the company must disclose the structure of the group and also the name of the parent company. The annual report of AHB holdings Berhad shows the structure of the group and in addition to this the company shows a consolidated balance sheet of the parent company as a whole which is in conformity with the disclosure requirements of FRS 101. The financial reports of the AHB Holding shows that the financial statement depicts the various standards which the company has followed while preparing the annual reports. In addition to this the company has also listed out the various amendments which was implemented in the current year and also those amendments which are to be implemented next year. Thus from the analysis of the financial report of AHB Holdings Berhad, it can be concluded the financial statement is in conformity with FRS 101 and all its relevant disclosures as applies to the company. Analysis of Financial Reports of Astino Berhad The financial report as prepared by the management of Astino Berhad Company for the year 2017 shows that the company follows MFRS standards. As per the notes to accounts of the account, the financial reports are prepared considering MFRS 101 which deals with disclosure initiatives. The significant accounting policies section of the balance sheet makes it clear that the standard MFRS 101 became effective from the reporting date on or after 1st January 2016. The company in the mean time is following MFRS 139 which is on Financial instruments: Recognition and Measurement as MFRS 9 was not introduced during the reporting period and thus from next year on basis MFRS 9 will be replacing MFRS 139 for recognizing and measuring financial instruments. The financial statement of Astino Berhad shows the structure of the group or the subsidiaries along with the financial statements are merged to prepare a consolidated financial statement. This is a principle and a disclosure requirement which is stated in FRS 101. In addition to this the notes to accounts as shown in the financial reports of the company discloses appropriately the fair value measurement in case of impairment of assets. FRS 101 allows the company to take advantage of the disclosure exemption in case of fair value measurement and other disclosures. Moreover the company clearly has depicted the various amendments which was implemented in the current year and also those amendments which are to be implemented next year. Thus from the analysis of the financial statements of Astino Berhad company, it can be concluded that the financial statements of the company are prepared in conformity with the FRS 101 which is on Disclosure initiatives (Abdullah et al., 2015). Conclusion Thus from analyzing the financial statements of both the company, it can be said that both the companies are consistent in following the reporting standard which deals with disclosure initiatives. AHB Holdings Berhad and Astino Berhad both follow FRS 101 which is clearly stated in the notes to accounts of the financial statements as prepared by the companies for the year 2017. The financial reports of both the listed companies are prepared on the basis of Malaysian accounting standards References Abdul Rahman, A., Hamdan, M. D. (2017). The extent of compliance with FRS 101 standard: Malaysian evidence.Journal of Applied Accounting Research,18(1), 87-115. Abdullah, M., Evans, L., Fraser, I., Tsalavoutas, I. (2015, December). IFRS Mandatory disclosures in Malaysia: the influence of family control and the value (ir) relevance of compliance levels. InAccounting Forum(Vol. 39, No. 4, pp. 328-348). Elsevier. AHB Group of Company. (2018).Ahb.com.my. Retrieved 17 February 2018, from https://www.ahb.com.my/ Akhtaruddin, M., Haron, H. (2012). Mandatory compliance by publicly listed companies in Malaysia.International Journal of Accounting, Auditing and Performance Evaluation,8(4), 303-335. Astino Berhad - Our Products. (2018).Astino.com.my. Retrieved 17 February 2018, from https://astino.com.my/ Cotter, D. (2012).Advanced financial reporting: A complete guide to IFRS. Financial Times/Prentice Hall. Ismail, R. (2013). Risk management disclosure in Malaysian Islamic financial institutions: pre-and post-financial crisis.Journal of Applied Business Research,29(2), 419. Muniandy, B., Ali, M. J. (2012). Development of financial reporting environment in Malaysia.Research in Accounting Regulation,24(2), 115-125. Nor, N. M., Bahari, N. A. S., Adnan, N. A., Kamal, S. M. Q. A. S., Ali, I. M. (2016). The effects of environmental disclosure on financial performance in malaysia.Procedia Economics and Finance,35, 117-126. Weygandt, J. J., Kimmel, P. D., Kieso, D. E. (2015).Financial managerial accounting. John Wiley Sons. Yaacob, N. M., Che-Ahmad, A. (2012). Adoption of FRS 138 and audit delay in Malaysia.International Journal of Economics and Finance,4(1), 167. Zainuddin, S., Togok, S., Isa, C. R. (2015). ERM Adoption in Malaysia A Disclosure Approach. InProceedings of the Asia Pacific Conference on Business and Social Sciences

Medicine And Human Welfare Essay Example

Medicine And Human Welfare Paper Maimonides (1135-1204), Jewish philosopher and physician, born in Cordoba, Spain. He was also known as Rabbi Moses ben Maimon, or, from the initials of his name, Rambam. Following the capture of Cordoba in 1148 by the Almohads, who imposed Islam on Christians and Jews alike, Maimonidess family decided to emigrate. After years of wandering they finally settled in Cairo. There Maimonides eventually became the chief rabbi of Cairo and physician to Saladin, sultan of Egypt and Syria. The contributions of Maimonides to the Medicine and human welfare. Humanitarian aid is almost always political. Its governments and organizations with clear political agendas who dispense most humanitarian funds. A close look at foreign aid indicates that the self-interest of the donor rather than altruism usually motivates such programs. The French directed economic aid, primarily to former African colonies, for years in order to further a Francophone community. Meanwhile, European aid programs to the Palestinians are a way to exercise a diplomatic role in a conflict in which most of the shots are called by the Americans. FOREIGN AID is seen as buying influence. We will write a custom essay sample on Medicine And Human Welfare specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Medicine And Human Welfare specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Medicine And Human Welfare specifically for you FOR ONLY $16.38 $13.9/page Hire Writer While establishing a clear connection between economic dependence and political compliance is problematic, such a link is on the minds of decision makers. Secondly, decisions on financial aid are hardly based on a meticulous comparative analysis of the respective needs of various hard-hit groups around the globe. Aid programs are only minimally related to an objective evaluation of the economic situation of potential recipients. Simply put, it is not the poorest that get the most money. For example, Palestinians receive substantially larger amounts of money per capita than do far more destitute populations in Africa the Sudan, for instance. There are many countries whose populations suffer far more than do the Palestinian Arabs on such key indices as life expectancy and average caloric intake. Thirdly, rendering financial aid strengthens the donor political organizations and states dispensing it. This is precisely why several European states toy with the idea of sending money directly to Mahmoud Abbas, representing the good guys, rather than to Hamas, perceived (for the time being) as the bad guys. The fact that Abbas chaired a corrupt and inept government seems irrelevant. FOURTHLY, there is the CNN effect, which is responsible for eliciting a significant portion of the humanitarian aid provided. Disasters that attract the attention of the media for extended periods are inevitably viewed as good tools for public diplomacy. Such disasters are capitalized upon to announce generous offers of foreign aid (not always fully delivered) in order to enhance national reputations. The Palestinians, now partly under economic siege, have a clear interest in playing up the idea that they face a humanitarian disaster. Its a way to overcome political obstacles and speed up delayed financial contributions. Of course, generous donations (usually from Western states) do not always reach the intended recipients. Some leaders in the less-developed world are ingenious at siphoning aid away from those who truly need it. Many top-ranking Palestinians have enjoyed the fruits of the donors gullibility. Moreover, in war-torn societies it is the guys with the guns who usually end up with the food supplies and other goodies provided by well- intentioned foreigners. Food and medicines sent to the Palestinians will invariably end up in the hands of the armed militias. THE PAVLOVIAN response of sending money to societies unable to put their houses in order must therefore be questioned. Maimonides, the great Jewish scholar of the 11th century, established a clear hierarchy of philanthropic acts. In his view, the most valuable philanthropic deed involves aid directed at enabling the recipient to become economically independent. His insight is validated by the history of humanitarian aid in the past century, which shows that outside economic aid is only as good as the ability of a recipients economy and government to use it prudently and productively. Thus it is not at all clear that sending more money to the dysfunctional Palestinian economy will do any good. After all, millions of euros transferred to the PA since the 1993 Oslo Accords have been squandered and misused. Indeed, the Palestinian arena provides a telling example of an utterly dysfunctional welfare institution, UNRWA, whose stated goal is to set the Palestinian refugees on the road to self-reliance and sustainable human development. The expectation that UNRWA will help the refugees rebuild their lives and stop living on charity remains unfulfilled. Surprisingly, according to the organizations own figures, the number of refugees has grown, from hundreds of thousands in 1948 to over 4 million in 2004. These numbers indicate a colossal failure on part of UNRWA to turn the refugees into self-reliant individuals. We know that welfare can be addictive. In the case of UNRWA, its activities have created a multi-generational dependence. UNRWA has, in fact, become the main tool for not solving the refugee issue. UNRWA has subordinated the welfare of the people it is supposed to be helping to the political needs of Israels enemies by ensuring that the refugees stay addicted to foreign welfare. In the final analysis, humanitarian aid should be dispensed judiciously, while making sure that it does not preserve poverty and dependence. Addiction can be treated in several ways. Cold turkey is one approach, and the Palestinians should be induced to try it. REFRENCES GILBERT MURRAY, W. R. INGE, J. BURNET, SIR T. L. HEATH, D’ARCY W. THOMPSON, CHARLES SINGER, R. W. LIVINGSTON, A. TOYNBEE, A. E. ZIMMERN, PERCY GARDNER, SIR REGINALD BLOMFIELD

Advancements in Telecommunications essays

Advancements in Telecommunications essays Today, telecommunications technology affects lives to a greater degree than ever before. Communication has evolved over many years from the earliest attempts at verbal communication to the use of sophisticated technology to enhance the ability to communicate effectively with others. Every time a telephone call is made, a television is watched, or a personal computer is used, benefits of telecommunication technologies are being received. The concept of telecommunications may be defined as the transmission of information from one location to another by electronic means. Telecommunications is using electronic systems to communicate. Life is changing constantly and has been changing faster since the rapid advancements in telecommunication. Because of continuing attempts to find better and more efficient ways to communicate, the process of communication has steadily improved. Many of these improvements were made without the use of electronic technology. Human beings earliest attempts at communication were through nonverbal means such as facial expressions and gesturing. The use of these nonverbal signs, prehistoric people were able to communicate emotions such as fear, anger, and happiness. More specific motions, such as pointing, allowed them to convey more information. Verbal communication probably started with a series of disorganized but meaningful sounds (grunts and snarls). These sounds slowly developed into a system of organized, spoken language that truly allowed humans to share information (Croal 59). Writing, which is the use of symbols to represent language, began with early cave drawings, progressed to picture writings such as hieroglyphics, and finally evolved into the handwritten language we use today (Croal 61). As civilization developed, people found it necessary to communicate their ideas to one another over greater distances. The earliest method of transporting information was to carry it from place! Alt...

3 Sentences That Require a Tense Shift

3 Sentences That Require a Tense Shift 3 Sentences That Require a Tense Shift 3 Sentences That Require a Tense Shift By Mark Nichol Many writers seem to assume that all verbs in a sentence must be in the same tense, but the tense for each verb should be appropriate to the context. Here are three examples of sentences in which a statement about a past event should reflect a continuous state. Discussion after each sentence explains the reasoning, and revisions illustrate it. 1. He discovered that in order to extract all the good compounds, you had to brew tea for twenty minutes at 80 degrees. The discovery referenced in this sentence occurred in the past, but it describes something that was true before the discovery and during the discovery and will presumably remain true in perpetuity, so the verb pertaining to brewing should be in the present tense: â€Å"He discovered that in order to extract all the good compounds, you have to brew tea for twenty minutes at 80 degrees.† 2. For each area, they were then asked to indicate whether they believed their level of knowledge was adequate or requires improvement. The querying of survey subjects described here happened in the past. If the respondents were asked this question again, their answer might be different, but at the time the question was asked, the survey sought a response about the current state of their thinking, so the verbs pertinent to that state should be in the present tense: â€Å"For each area, they were then asked to indicate whether they believe their level of knowledge is adequate or requires improvement.† 3. Jones asserted that these attributes of confidence were important because executives and directors can use them to assess and advance their organizations along the journey to realize their vision. The attributes do not cease to be important just because Jones is not continuously asserting that fact. Barring an unlikely drastic change in the attitude of executives and directors toward them, they remain so, and the continuous state of this importance should be communicated by a verb in the present tense: â€Å"Jones asserted that these attributes of confidence are important because executives and directors can use them to assess and advance their organizations along the journey to realize their vision.† Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:50 Redundant Phrases to AvoidHow to Punctuate with â€Å"However†The Uses of â€Å"The†

Personal project for class project management Essay

Personal project for class project management - Essay Example This provides our graduates who are not soccer talented to holistically compete favourably in the competitive society. The modality for enrolment of the children is very elaborate and it encourages diversity in all aspects since children are enrolled using a formulae that represents the face of the world. Of importance is that the enrolment is gender sensitive. The institution prides itself for being non prejudice in any form with a clear understanding that a peaceful world or society brings out the best in everyone (Cynthia 17) We have different centres world over. In the North America we are based in Canada, in South America in Brazil, in Africa there are three centres-in Nigeria, Kenya and South Africa, and in Asia the centres are in China and India. However the main administrative office is based in London in the United Kingdom ( Posner Center Para 4) Our values dictate all our tasks ranging from strategic planning, enrolment of children and recruitment of both volunteers and technical professionalexperts, and programmes created. Discipline, honesty, diversity, and professionalism are some of the epicentre of our values. As the notion goes that education without character is a clever devil special emphasis ison discipline (Cynthia 17) Recruitment of staff based on meritocracy with indicative credentials of exhibiting honesty, leadership and professionalism. In addition, Creation of well stratified leadership structure with responsibility accorded to each echelon.Second, coming up with clear projects each year and ensuring these projects are completed within the set time schedule. Compulsoryprojects must conform to the rules and regulations as well as legal requirements of the member countries. In addition, any project carried by the institution must align with the mission, vision, objectives and values as stipulated by the club.Third, each year’s fiscal budget elaborately spelt with emergence and

OUTSOURCING ARTICLE Coursework Example | Topics and Well Written Essays - 500 words

OUTSOURCING ARTICLE - Coursework Example Further, imports from the entity were suspended (Larson). This will result into increased pressure on parties in the restaurant industry to take charge of the supply chains. A national survey revealed that 19% of the soil in the country is polluted as well as 44% of the rice that was tested was found to be impure (Larson). This article is important to outsourcing in restaurants in Hong Kong. Restaurants will be forced to thoroughly scrutinize companies that provide their supplies. This mainly applies to rice, meat and other products that grow on the soil. This is following the revelation that 19 percent of the land was polluted. Shanghai Husi Food was owned and operated by the OSI Group that is an Illinois based entity (Larson). It is clear those well-established diners in Hong Kong including Pizza Hut and KFC (Larson). These and other companies that outsourced from the Shanghai Husi Food were forced to stop doing business with entity following the release of the report and the suspension of its operations. The article is relevant to long-term contracts that restaurants and other parties had established with the entity. Being a well known supplier of meat and other products that are used in the food industry Shanghai Husi Food had formed business partnerships that resulted to the formulation of long-term contracts. Following the publication of the report in the last week most of these long term contracts would have to be cancelled. This is owing to the fact that no company would risk continuing to engage with a supplier that was clearly supplying contaminated products. Shanghai Husi Food would be forced to compensate the companies it had entered into long-term contracts with for breaching the terms of the contract. Short-term contracts would have to be terminated as well. This is because the food industry is highly sensitive and any slight

Predictive Policing Essay Example for Free

Predictive Policing Essay Information Technology, or IT, is the study, design, creation, utilization, support, and management of computer-based information systems, especially software applications and computer hardware. Information technology is not limited solely to computers, but other devices such as mobile phones, PDAs and other handheld devices. The field of IT is quickly moving from compartmentalized computer-focused areas to other forms of mobile technology. (Information Technology, 2011) Over the last decade, computer and telecommunications technologies have developed at a surprising rate. Increased computing power, advances in data transmission, smart and user-friendly graphic interfaces present law enforcement agencies with unprecedented capacity to collect, store, analyze and share data with stakeholders inside and outside of government. Ultimately, information technology represents a tool to help local law enforcement achieve its broadened and increasingly complex missions. (Reichert, 2001) Using information technology to fight crime by the police officers is becoming increasingly effective in apprehending the crime perpetrators. Historically, technological innovation has served as the substance for intense changes in the organization of police work and has presented both opportunities and challenges to police and other criminal justice practitioners, according to Janet Chan, a social scientist who has studied how information technology affects the way police do their jobs. 1 Noting that . information is the stock-in- trade of policing,. Chan has identified three general imperatives driving law enforcement’s evening investment in information technology. Using information technology in policing has add that more efficiency to the police department. Comparing the old-fashioned way of patrolling the streets to combat crime to then use them of using technology to predict the crime area and patrolling in advance deters crimes from happening. There are many advantages associated with using information technology in policing. Comparative analysis shows that using information technology (IT) to combat crime has save lot of resources and time in the police department. There are a number of other advantages that can be associated with the use of information technology in the police department. For instance they use of Automated Field Reporting System by the police department has eradicated the use of hand writing of reports at the field by the Police Officers. Officers completed handwritten incident reports in the field and submitted them at the end of a shift to a field supervisor. After reviewing and approving reports, field supervisors would send them to a central repository for filing, usually in the department’s records section. Personnel in the records section were responsible for distributing copies to other units in the department, such as the appropriate investigative unit, and entering information from the incident reports into a database. Depending on the specific system at a police department, the incident report process could take days, or even weeks, from the time the report was written to its availability in a database. The AFRS had saved Polices from going through all these processes. Even the time of going back to the office to submit the report has been saved by the police officers. The use of information technology makes the police officers to be able to know where a crime may potentiality happen, and their presence ahead of time help prevent the crime. Whereas random patrolling has the potential of missing the crimes area and that give criminals the leeway to perpetrate their criminal act. Using technology by the police helps them to arrive at the crime scene as early as practicable; this helps the offices to trace the criminals and apprehend them. Its called Predictive Policing a program which Capt. Sean Malinowski says puts officers on the scene before crimes occur. Sixty-five percent of our crimes are burglary, grand theft auto and burglary from a motor vehicle Malinowski said. And thats what these boxes represent. The real measure of this is not how many people you catch it is how much crime you prevent, said Beck. I love catching people its what I live for but what Id rather do is live in a place and work in a place where crime didnt happen. These include inputs, processing, output, and feedback. Inputs are collected in a form of data. The departments of the Police depends upon police incident and arrest reports for their crime data, but they also used computer-aided dispatch (CAD) data to aid identify geographic hot spots. In Minneapolis, officer debriefings of suspects were an additional feature of the information/data-gathering process. The Compstat process began when an officer filled out an incident/arrest report that he or she then hands to a commanding officer for approval. Once approved, a data clerk, who is located in the district, or in headquarters, enters crime information from the reports into a records management system (RMS). At this point the analysts in the Crime Analysis Unit (CAU) selected the data on the crimes that were regularly presented at Compstat meetings and entered them into a computer database. using a data management program, either MS Excel or MS Access. The main field research techniques we used were participation, observation, and formal interviews with city officials and police at various levels in the chain of command. At each site, researchers observed weekly or biweekly Compstat meetings and interviewed city and police department personnel. These included the mayor, city manager, chief, civilian staff, middle managers or district commanders, captains, lieutenants, detectives, first-line supervisors or sergeants, and patrol officers. District commanders previously relied heavily upon reading daily crime reports to identify problems and patterns, and they supplemented this information with personal experience and subjective evidence. The data is then analyzed and processed to make more meaningful. In conducting intensive field research, the police officers are especially interested in attaining detailed information on the role of Compstat-generated data and in learning about the â€Å"scanning† part of the problem-identification process. How were problems analyzed, and how were tactics reviewed and selected? What was the scope of the treatment developed to deal with a Compstat identified problem, in terms of the resources mobilized to deal with it? Was there a reorganization or mobilization of resources to address the problem, or was it handled merely by the routines of individuals or units already assigned to these duties? How were rank-and file officers involved in this process, if at all? Were specific officers or patrol units made accountable for addressing problems? How much follow-through was there on these initiatives? Data-driven problem identification and assessment: Compstat has significantly enhanced management and analysis of data. Examining crime maps and reviewing summary statistics was not essential to this process. Crime data helped inform but did not drive decision making.

Education In Britain During The 18th Century :: essays research papers

Education in Britain during the Eighteenth Century   Ã‚  Ã‚  Ã‚  Ã‚  In Britain now a days every child must go to school to further their education. However, it was not like that in the eighteenth century. The less fortunate were not as educated because they could not afford to have their children go to school. Girls had less of a chance to go to school than boys. But as the eighteenth century went on different types of schools were established for children, adolescents, and adults.   Ã‚  Ã‚  Ã‚  Ã‚  One type of these new schools were Charity schools. Charity schools were established in the beginning of the century. These schools were for boys and girls of the working lower class, The main idea was to teach these children religion, and how to read and write. The children were also taught thing that would benefit them as a social class; such as cobbling shoes, carpentry, and straw plaiting. On occasions the crafts that the children made were sold to help the school. By 1740 there were close to 2000 charity schools in england1.   Ã‚  Ã‚  Ã‚  Ã‚  In the summer Children would go to school from five or six in the morning to eight or nine at night. In the winter the day went from six or seven in the morning until seven or eight at night. Children did not have to go to school if they did not wish to. It was hard to get children from the countries to go to school due to the fact that their parents wanted them to stay at home in the fields helping to pay for their family income.   Ã‚  Ã‚  Ã‚  Ã‚  Around 1780 Sunday schools came around. Like Charity schools they taught religion. They started because many people believed that even overworked children deserved to get an education2.   Ã‚  Ã‚  Ã‚  Ã‚  Another type of school that was established were the private schools. Private and â€Å"dissenting academies† existed for those who were excluded other schools3 due to their religious beliefs. Britain created a modern educational system that taught mainly commercial subjects for the boys; such as surveying, and European languages.   Ã‚  Ã‚  Ã‚  Ã‚  Schools advertised and competed wish each other for students to come to their school. Schools would try and appear better by having plays and musical nights. Some schools even offered Military education. However, competitive sports did not exist in the eighteenth century.   Ã‚  Ã‚  Ã‚  Ã‚  Around 1759 girls could finally go to school with the boys. However, their education was not thought to be important. Education In Britain During The 18th Century :: essays research papers Education in Britain during the Eighteenth Century   Ã‚  Ã‚  Ã‚  Ã‚  In Britain now a days every child must go to school to further their education. However, it was not like that in the eighteenth century. The less fortunate were not as educated because they could not afford to have their children go to school. Girls had less of a chance to go to school than boys. But as the eighteenth century went on different types of schools were established for children, adolescents, and adults.   Ã‚  Ã‚  Ã‚  Ã‚  One type of these new schools were Charity schools. Charity schools were established in the beginning of the century. These schools were for boys and girls of the working lower class, The main idea was to teach these children religion, and how to read and write. The children were also taught thing that would benefit them as a social class; such as cobbling shoes, carpentry, and straw plaiting. On occasions the crafts that the children made were sold to help the school. By 1740 there were close to 2000 charity schools in england1.   Ã‚  Ã‚  Ã‚  Ã‚  In the summer Children would go to school from five or six in the morning to eight or nine at night. In the winter the day went from six or seven in the morning until seven or eight at night. Children did not have to go to school if they did not wish to. It was hard to get children from the countries to go to school due to the fact that their parents wanted them to stay at home in the fields helping to pay for their family income.   Ã‚  Ã‚  Ã‚  Ã‚  Around 1780 Sunday schools came around. Like Charity schools they taught religion. They started because many people believed that even overworked children deserved to get an education2.   Ã‚  Ã‚  Ã‚  Ã‚  Another type of school that was established were the private schools. Private and â€Å"dissenting academies† existed for those who were excluded other schools3 due to their religious beliefs. Britain created a modern educational system that taught mainly commercial subjects for the boys; such as surveying, and European languages.   Ã‚  Ã‚  Ã‚  Ã‚  Schools advertised and competed wish each other for students to come to their school. Schools would try and appear better by having plays and musical nights. Some schools even offered Military education. However, competitive sports did not exist in the eighteenth century.   Ã‚  Ã‚  Ã‚  Ã‚  Around 1759 girls could finally go to school with the boys. However, their education was not thought to be important.

A Basic Knowledge About Tools And Techniques Architecture Essay

This literature position is to supply a basic cognition about tools and techniques application for undertaking information direction in current building patterns. This paper will show a better understanding about current tools and techniques for information direction in undertaking, particularly Constructing Information Modelling and 4D Modelling in building use. First, the traditional information direction processing should be introduce and with their possible jobs and restriction. Second, this paper will show the existing tools and techniques which are applied in building undertaking information direction. Furthermore, this literature position will concentrate on Building Information Modelling and 4D Modelling in undertaking information direction with its benefits and its barriers. In add-on, to place which tool or techniques are suited for little, medium and big building undertaking based on comparing of these tools and techniques. Finally, based on Chinese building contents, to place which tools and techniques are appropriate applied in China.2. Undertaking INFORMATION MANAGEMENYUndertaking Information direction ( PIM ) can be defined as a system for aggregation, co-ordinate, managing, storage and disseminate of building undertakings information ( Winch, 2002, pp.339-341 ; Lester, 2007 ) . The cardinal rules of PIM is that based on specif ic information to organize communicating and to guarantee accurate and current undertaking information is available at the right clip in the right format to the right individual. The benefits of information direction a improve efficiency, effectivity and cut down hazard eventuality in the whole undertaking procedure.2.1 Undertaking Information FlowUndertaking information relates to the undertaking life rhythm, involves undertaking briefing phase, design phase, be aftering phase and executing phase ( Winch, 2002, pp.186-188 ) . The figure 2.1 shows the general undertaking procedure in building industry. In the briefing phase ( A & A ; B ) the clients identified their thoughts / demand for the undertaking and guarantee the feasibleness. The information procedure in this phase is iterative and divergent, to do a solution for briefing jobs. Second, during the design phase ( C ) , design squads to be after and bring forth design information. The effect of design development is to bring forth drawings, specifications and measures measure for the following phase. In this phase, information still iterative around briefing phase information, but concentrate to measure and choose solution to plan job to accomplish a comprehensive description of the undertaking relevant information. Third, during the building phase ( D ) , the information direction becomes more complexly. Information in this phase affect relevant drawings, specifications, times, costs, connexion with clients and providers, site installations, profici ent and fiscal studies, meeting and conversation records, and other informations. Information processing becomes common than design phase. Contactors need to tie in with clients, interior decorators, subcontractors and providers to guarantee all information are accurate and easiness acquisition, but common information still has insecurity factors for the on-site plants, such as foundation and structural plants on redesign undertaking ( Lester, 2007 ; Winch, 2002 ) .2.2 The development of information engineeringsTechniques of information direction have been developed since the fourteenth century where graduated table proficient drawings were introduced to the industry. From this clip, traditional information engineerings were paper-based which undertaking information merely could be done by difficult transcript. However, the communicating of certain paperss may merely be sent by mail or collected from relevancy parties. Manual documentary methods in building industry play a chief fun ction still today. This type of technique is still utilizing into communicating over the undertaking procedure. The restriction for this is that the drawings or paperss are non accurate. It could non modify instantly and should redraft in processing. During the 1970s, computing machine aided design ( CAD ) engineerings had been developed a new drawing techniques which allowed drawings could be portion and applied in other stockholders on design spheres but information direction still based on traditional information methods. However, the personal computing machine ( Personal computer ) developed allows undertaking stakeholders can portion and applied in their ain computing machine, particularly the computing machine can be equipped on the site office which much improved the undertaking information originative and storage ( Winch, 2002, pp.342-343 ) . Over the last 20 twelvemonth, information engineerings have quickly developing. There are many particulars package companies develop figure of tools to cut down undertaking ‘s process and better building communicating. Furthermore, the cyberspace developing allows stakeholders evaluate relevant information online without sit down together and communicating becomes convenient ( Winch, 2002, pp. 343 ) . At the same clip, there are many new specializer cognition have been introduced to the industry which brings building undertaking becomes more complexness. In add-on, fiscal, proficient, Healthy & A ; Safety, and environmental jobs of the building lead undertaking hazard becomes higher. As a consequence, there are tonss of information integrates with the undertaking processes due to information and cognition are often be modified and substituted. ( Gray & A ; Hughes, 2001, pp.2-3 ) . Therefore, there are a figure of tools and techniques has developed and introduced to the building industry for improve undertaking information direction.3. Existing TOOLS AND TECHNIQUES FOR PIMThe direction of building undertaking is about direction the undertaking information. The specific tools and techniques have been developed for operation and communicating of information on building undertaking. The common proficient of PIM is Information and communicating engineerings ( ICTs ) which has been widely utilizing in the industry today. It application in building is indispensable for coevals, storage and distribution of undertaking information in calculating electronic format ( Winch, 2002, pp. 340 ) . In this subdivision will present some typical tools and techniques for improve undertaking information direction.3.1 CAD for design phaseComputer aided design ( CAD ) began as drafting plans for developing design certification. CAD operated original in planar ( 2D ) environment. 2D CAD allows working with a computing machine representation of geometry. The advantage of this is that interior decorator can make drawings more easy and accurate in dimension. It can supply limitless grading capablenesss. In add-on, the drawings can be portion and applied in construction, mechanical and electronic design spheres ( Maher, 2000 ) . The development extended 2D CAD into 3D CAD which allows interior decorator ciphering and stand foring 3-dimensional form and solid. There are a batch of 3D package tools available in usage today. In add-on, perspective rendition is another technique for 3D. It allows presentation that adds light beginnings and stuff belongingss into 3D theoretical account ( Maher , 2000 ) . The chief virtue of utilizing CAD is that all drawings can be end product and input in same format which allows stakeholders can portion the design information in their ain personal computing machine.3.2 Construction directionThe building phase can be separate into two procedures – planning and building. The techniques of these procedures are relied on traditional methods, such as Gantt chart for agenda, graphs and saloon or pie charts but translate to digital format in today ( Kymmell, 2008 ) . The typical tools for the building direction is Microsoft Office Project and Excel which allows those traditional theoretical account represent into spreadsheets, diagrams and other representation of information.3.3 Documentary direction toolsAccord to the IT development, Email is become as the chief communicating method. The undertaking informations can be sent to other relevant stakeholders but this communicating route merely available for one to one or one to multiple stakeholders. In add-on, Email merely can bringing individual informations and can non incorporate with other informations and with deficiency of security. It is difficultly to measure the information and information ( Craig, 2006 ) . In the recent twelvemonth, there is a new techniques has been introduced to the industry. Project extranets or calls extranets has been developed for more than 15 old ages. Extranets has been used as commercially system in the UK such as BIW Technologies and 4Projects. The extranets is likes a tool for geting and sharing undertaking informations in the internet-based driver ( Wilkinson, 2005 ; BIW, no day of the month ) . The benefits of utilizing extranets are:Better integrative of undertaking stakeholder.Information becomes more transparence and answerability. Because the audit trail is automatic recorded without differences and the undertaking cardinal procedures can be easy monitored.Paper-based paperss could be replaced by electronic paperss which salvaging cost and clip for printing, copying, distribution, storage and skill relevant undertaking information.More safety for information storage. The extranets can restrict access-authority for users.The information can be searched and reused.3.4 Limitation of bing tools and techniquesThere are some restriction and barriers of bing tools and techniques:The range of application for PIM tools merely concentrate on differentiate phases such as design phase and building preliminary phase, which ignore considered project direction as a integrative entity. Most of import is that few tools and techniques can be used for building phase, such as advancement, quality and cost controls.Construction companies emphasise the utilizing of tools and techniques in different phase procedure but without considered utilizing an sole criterion for planning, agreement and direction of undertaking information ( Liu, 2005 ) .Some building companies are weak on their ain information direction. There are many excess informations and information had been repeatedly stored in their computing machine drivers which reflect on comparative information can be portion with other parties ( Liu, 2007 ) .Undertaking information is fragmented whic h can non unite all information in one system for undertaking members evaluate, discuss, estimation and knock undertaking informations and information.Therefore, constructing information mold as a new signifier techniques can better and consummate work out the existing tools and techniques ‘ restrictions in undertaking information direction.4. Building INFORMATION Modeling5. 4D ModelingFour-dimensional computing machine aided design ( 4D CAD ) is a new technique has been researched and applied in the field of building since 1990s. This study is an fact-finding paper, presents the development of 3D and 4D simulations the field of building foremost. The development of this technique including commercially, research and development countries are revealed. Several current 3D and 4D commercially package tools are analysed in 2nd subdivision includes two instance surveies. The benefits and restrictions of 4D are discussed. In the terminal, the study negotiations about 4D technique i mpacts building and the supply concatenation.5.1 Development of TechniqueThe engineering of building design and planning has been developed for long clip. Due to the computing machine scientific discipline development, the traditional technique has been trended to visualization worlds from manual drawing.5.2 4D CadFour-dimensional computing machine adjutant design ( 4D CAD ) is a new technique uniting with 3D theoretical accounts and building processing in another mean is clip. 2D and 3D improve building design more quality and efficient. 3D development provides the foundation for 4D CAD in the field of building direction. 4D CAD led the abstract undertaking planning can be presented straight and inventive in simulation. In 1984, CAS Inc developed PM-Vision which used 3D theoretical account to develop a database for building ( CSA, no day of the month ) . The first developed 3D CAD theoretical accounts link to building agendas was created in 1986-87 by Bechtel and Hitachi Ltd. They developed 4D Planner package. The 4D theoretical account creates by associating the agenda to the 3D CAD theoretical account to demoing which pieces of the undertaking will be constructed in sequence ( Yerrapathruni, 2003 ) In 1990 ‘s, 4D CAD has been progressively developed around in commercialism and research. Jacobus Technology developed and marketed a 4D simulation system called Construction Simulation Toolkit ( CST ) in 1992 ( Yerrapathruni, 2003 ) . CST allows user import CAD information from AutoCAD and Micostation uniting with agenda informations. The Centre for Integrated Facilities Engineering ( CIFE ) of Stanford University begins academic research in 1994. CIFE started the first undertaking research in the San Mateo County Health Facility which developed 4D theoretical account to pass on in the four-year building. After the first undertaking, CIFE continued to research related to 4D theoretical accounts. CIFE plays a leader function in 4D research country. Following CIFE, the academic research started in UK and Finland. In UK, the research undertaking of the Virtual Construction Site ( VIRCON ) which is a collaborative undertaking between University College London, Teeside University, The University of Wolverhampton and 11 building companies, was funded by UK authorities. The purpose of undertaking is to bring forth a tool allow contrivers to merchandise off the temporal sequencing of undertakings with their spacial distribution. In University of Wolverhampton, Dr. David Heesom published Technology Opportunities and Potential for The Virtual Construction Site in 2002. In 2000 ‘s, several commercial 4D package tools have been produced to building industry. In the following subdivision will take about the commercial package tools.5.3 Existing Software analysisFrom 2000, 4D technique has been developed rapid. There are a assorted consequences of research are published and commercially available package tools are produced such as common Point undertaking 4DTM, JetStream TimelinerTM, Revit ArchitectureTM and xD Virtual BuilderTM. All 4D technique tool can export video format files for use.5.3.1. Common Point Project 4DTM – Common Point Int.Common Point Project 4D was presented in 1999 by Common Point, Inc. It originated from the research activities undertaken at the Centre for Integrated Facility Engineering ( CIFE ) at Stanford University, USA ( Heesom & A ; Mahdjoubi, 2004 ) . Undertaking 4D is a building simulation package tool that links agenda activities to 3D constituents. Project 4D ‘s chief characteristic is 4D playback, whic h allows the user to sequence building issues harmonizing to a agenda for imitating building events in chronological order. Common Point developed this system in acknowledgment of the realisation that the user to better communicate, program and analyse building activities throughout the undertaking lifecycle. The Undertaking 4D import 3D information from common industry format, such as AutoCAD ArchiCAD, Microstation and 3D MAX. The agenda informations can be imported from Primavera, SureTrak, Expedition, MS Project, Excel, comma or tab-delimited files. However, Woolley ( 2007 ) argues that Project 4D works merely with VRML CAD theoretical accounts ( WRL and RAW file formats ) and tends to restrict it to architectural instead than engineered in building applications. In add-on, it does non let user modify the 3D theoretical accounts in the 4D system.5.3.2. JetStream TimelinerTM – NavisworksJetStream Timeliner is developed by Navisworks. It is enable 3D theoretical account informations to be linked with undertaking package for create 4D visual image of building agenda. This package allows user demoing all undertakings happening in the interval period, to guarantee little undertakings happening between interval points in the undertaking does non lose in 4D simulation. The package allows imports most CAD format from, such as AutoCAD ( .dwg, .dxf, .sat ) , 3D Studio ( 3ds.prj ) , SketchUp ( .skp ) and Navisoworks ( .nwd.nwf.nwc ) . The undertaking agenda package and formats supported by JetStream TimeLiner is PowerProject, MS Pro ject and Primavera. Timeliner provides extension that allows text, site undertakings and procedure screening in simulation. The behaviour of the undertaking simulation is configurable and the show can be customized. ( Navisworks, no day of the month ) Harmonizing to Khemlani ( 2004 ) , the biggest restriction of Timeliner is perspective. The show of theoretical account is a generic geometry-based solution. The monetary value show in the web site of Timeliner is 1250 dollars. If the user want to purchase whole the JetStream bundle in sum is 8450 dollars. It is rather expensive for most building industry houses.5.3.2.1. Revit ArchitectureTM- AutodeskRevit Architecture was developed by Autodesk. This package based on Autodesk research that called Building Information Modelling ( BIM ) . The theory of BIM is screens geometry, spacial relationships, geographic information, measures and belongingss of edifice constituents. BIM can be used to show the full edifice lifecycle including the procedures of building and installation operation ( Wikipedia, no day of the month ) . The construct of BIM is similar with 4D. Using Revit Architecture provides user record and reappraisal full undertaking from design period to build period organizing p rograms, agendas, and building paperss in ocular. ( Autodesk, no day of the month ) Compare with other commercial 4D package, Revit can make 3D theoretical account in the system. Due to Autodesk strength, utilizing with Autodesk Software, Revit can provides elaborate programs and renders of lifts. However, without Autodesk Software it could import other common package. It is average that undertaking agenda informations should be created in original technique. The users ought to pass a batch of clip to understand and the package Standard individual user monetary value is up to 4000 lbs.5.4 Benefits and hereafter3D and 4D simulation has been used in building industry. 3D simulation is popular in architectural and structural design. Interior designer can bring forth an attractive theoretical account in item degree, utilize it to show their design and communicate with other design parties. However, 3D simulation in building direction is non utile. Most 3D package are attentive the characteristic of rendering. In existent clip simulation, it could non bring forth 3D theo retical account nexus with other building activities. To set about a successful 3D theoretical account need user use much strength in preparation and understanding package because of a batch characteristics and maps should be used in. In long history traditional building, be aftering tools such as saloon chart and web diagrams are abstract for most people. To understand the undertaking be aftering need people analyze its and practise. Harmonizing to Fischer ( 2002 ) , 4D theoretical accounts combine 3D CAD theoretical accounts with undertaking agenda and other undertaking information to demo a ocular theoretical account for proficient and non-technical stakeholders in apprehension, analysing and pass oning a design and building agenda. In communicating of undertaking, 4D theoretical account provides a ocular simulation for all coordinators such as interior decorators, clients, contractors and builder to understand the undertaking effectual. For illustration, Walt Paradise Pier ‘ GC merely spent 2 yearss to understand the full undertaking sequence. By utilizing 4D, undertaking developers can measure the sequence, procedure, building methods and hazard in building undertaking. In add-on, item 3D and 4D modelin g can cut down the waste of stuffs and resources. The 4D theoretical account besides back up user gauge stuffs measure and deliver clip. Finally, 4D create a platform for interior decorators and contactors to reexamine and stakeout the advancement in building. Although 4D CAD has advantages in building direction, most 4D package tools merely simple combine with 3D theoretical account and agenda, as drama mesosphere. These package tools could non supply auxiliary map for building direction. The other maps such as cost, stuffs information, rendition, and human resource could non show in 4D theoretical account. In the practical building applications, 4D CAD must trust on complex 3D theoretical accounts, the restriction of it evidently. 4D development tendency could be including:Better the 4D CAD exporting in same formatReduce 3D theoretical account making clip.Better the rendition capableness of 3D theoretical account in 4D CAD.Integrate building cost and material information, constitutes to 5D CAD, so nD CAD system.To better the characteristics of 4D technique need researcher in Significant geographic expedition and research. Some organisations such as CIFE and ARUP are get downing to develop 4D CAD in use in building.6. BIM VS 4D ModelingEverett M. Rogers ( 1962 ) classified clients as follows: Pioneers. Those who like to be first to have the latest merchandises. These consumers predominate at the beginning of the merchandise life rhythm. Early adoptive parents. Those who are unfastened to new thoughts, but like to wait a piece after initial launch. These consumers predominate during the growing stage of the PLC. Early bulk. Those who buy once the merchandise is exhaustively tested and tested. These consumers predominate in the early portion of adulthood stage of PLC. Late bulk. Those who are leery of new things, and wait until most other people already have one. These consumers predominate in the ulterior portion of the adulthood stage of PLC. Dawdlers. Those who merely adopt new merchandises when it becomes perfectly necessary to make so. These consumers predominate in the diminution stage of PLC.7. SummaryMention:Gray, C & A ; Hughes, W ( 2001 ) Building Design Management. Oxford: Butterworth-Heinemann.Winch, G. M. ( 2002 ) Pull offing Construction Projects. Oxford: Blackwell Science Ltd.Lester, E.I.A. ( 2007 ) Project Management, Planning and Control. 5th edn. Oxford: Buttcrworth-Heincmann.Lazarus, D. & A ; Clifton, R. 2001. Pull offing Project Change: a best patterns guide. London: CIRIALiu, J. ( 2005 ) Construction Project Management information Developing Problems. China: Journal of Modern Information. 25 ( 11 ) . pp.202-206Liu, J.J. ( 2007 ) How to Tighten up Project Information Management of the Building Engineering Enterprise.china: diary of Anhui Architecture. 2007 ( 6 ) . pp.230-232Maher, M.L. ( 2000 ) Understanding practical design studios. London: Springer. Pp.48-50Kymmell, W. ( 2008 ) Constructing information mold: planning and pull offing building undertakings with 4D CAD and simulations. New York: McGraw-Hill.Wilkinson, P. ( 2005 ) Construction Collaboration Technologies: The Extranet Revolution. London: Taylor & A ; Francis.BIW Technologies ( no day of the month ) Document Management [ online ] . [ citation on 1 January 2010 ]

Political Science Essay

†¢ State and local governments are directly involved in our daily lives. †¢ The story of states and localities over the past two decades has been one of transformation. They have shed their backward ways, reformed their institutions, and emerged as capable and proactive. †¢ State resurgence is exemplified in improved revenue systems, the expanded scope of state operations, faster diffusion of innovations, more interjurisdictional cooperation, and increased national–state conflict. †¢ Several persistent challenges dog states and localities: fiscal stress, interjurisdictional competition, and political corruption. †¢ The United States is becoming more racially and ethnically diverse. The increase in population in Sunbelt states such as Nevada and Arizona outpaces the rest of the nation. Meanwhile, negative growth characterized North Dakota and Louisiana from 2000 to 2008. †¢ An outbreak of culture wars is redefining the politics of some communities and states. †¢ As a whole, the states are diverse, competitive, and resilient. Their increased capacity to govern effectively has been sorely tested in the first decade of the twenty-first century. Chapter 2 U.S. federalism is an ongoing experiment in governance. †¢ A fundamental question is, what is the proper balance of power and responsibility between the national government and the states? †¢ Actions of the courts, Congress, and the executive branch have expanded powers of the national government. †¢ Over time, the trend has generally been in the direction of a stronger national government. Beginning in the early 1980s, however, there was a resurgence of the state and local governments as political and policy actors. †¢ The power relationships among the three levels of government are described by various models, including dual and cooperative relationships among the three levels of government. federalism. The operative model is cooperative federalism, under the variant known as new federalism. A key concept in federalism is intergovernmental relations, particularly financial relationships among the three levels of government. †¢ The national government imposes certain controversial requirements on grants-in aid, including mandates and pre-emptions. http://www.usa.gov/Agencies/federal.shtml †¢Executive Branch The executive branch of the government is responsible for enforcing the laws of the land. The president, vice president, department heads (cabinet members), and heads of independent agencies carry out this mission. †¢Judicial Branch Courts decide arguments about the meaning of laws and how they are applied. They also decide if laws violate the Constitution—this is known as judicial review, and it is how federal courts provide checks and balances on the legislative and executive branches. †¢Legislative Branch Article I of the Constitution establishes the legislative or law making branch of government. It has a two-branch Congress—the Senate and the House of Representatives—and agencies that support Congress.

jbr Essays

jbr Essays jbr Essay jbr Essay Jbr Q1. Advancement in technology and science is perceived to be a progressive endeavor to the humans as it has been consistently growing over the years with the growth and advancement of the human society gaining momentum and growing at a faster rate with every period as perceived using the sigmoid curve. This is indeed true as the ‘s’ curve depicts the path followed by the process of technological advancement indicating the slow pace at which it begun where new discoveries were made in science, either accidental, experimental or through research, and the acceleration in the progress made by the advancement in science and technology over the years. In the initial industrialization stage, the first society to go against mechanization was the Luddites who were against mechanization in textile fields. They would protest and went to the extent of destroying the mechanized looms that replaced the workers in the industries creating joblessness and a lack of income, leading to a change in their way of life. The Neo-Luddites are the modern version of the Luddites. They do not fully oppose technology but insist on the controlled introduction of technology and the importance of understanding the technology before introduction to ensure it does not bring about negative results on humanity. The fears of the anti-technologists are rational as technology if not controlled can lead to joblessness of humans hence changing the social setting of humanity. Sinister technology if not checked can lead to harm especially in times of misunderstanding or war hence technological advancement should be regulated to prevent it harming human existence or r endering them purposeless.

Explanation and Examples of Wo and Da in German

Explanation and Examples of Wo and Da in German One of the things that can make translating other languages difficult for many is that the rules of grammar change with each language. Knowing the correct word order can be difficult if you dont understand the rules o the language youre learning. In English, adverbs usually come after prepositions but in German, it is the opposite. The adverbs wo and da coupled with prepositions become helpful tools in day-to-day German conversation. By themselves, wo means where and da means there, but by adding prepositions, it changes their whole meaning. Its important that people learning German understand how prepositions can alter these common words if they want to be understood. Wo Preposition Wo preposition is useful when asking questions for clarification such as in Worauf wartet er? (What is he waiting for?) Notice that the translation for worauf is for what- not a literal translation. Thats because many of the wo prepositions replace the colloquial, but incorrect German word combination preposition was. (incorrect - Fà ¼r was ist das?, correct - Wofà ¼r ist das?) Since the incorrect German version of preposition was most closely resembles the English translation, English speakers find it difficult to overcome this natural tendency of question formation. Thats why it is important that English-speaking students of German learn early on to incorporate the use of ​wo-words in their conversation. Da Preposition Similarly, the da preposition combinations cannot always be translated literally. It all depends on context. Sometimes da will keep its there meaning if it refers to a location. At other times the word means something closer to the English that. Understanding this difference is important for students of German who want to make sure their speech is grammatically correct even if their meaning is still understood. For example: Was kommt daraus? (What is coming out from there?) Was konntest du daraus feststellen? (What were you able to determine from that?) Da- words are very useful so as to not sound redundant. For example, if someone were to ask you Bist du mit diesem Zeitplan einverstanden? The shorter response would be Ich bin damit einverstanden, instead of reiterating the noun. Examples of Wo and Da Use Below you will find a list of some common wo- and da- compounds. Take note that if the preposition starts with a vowel then it will be preceded by an –r- when combining it with either wo or da. ( unter - darunter) bei by - wobei – dabeidurch through - wodurch – dadurchfà ¼r for - wofà ¼r – dafà ¼rgegen against - wogegen - dagegenher (prefix) coming from - woher – daherhin (prefix) going to - wohin – dahinmit with - womit – damitnach after - wonach – danachan on, at, to - woran – daranauf on - worauf – daraufaus out of, from - woraus – darausin in - worin – darinà ¼ber over, above - worà ¼ber – darà ¼berunter under, underneath - worunter – daruntervon from - wovon – davonvor before, in front of - wovor – davorzu to, at - wozu – dazu

Dealing with a Nuclear Iran Essay Example | Topics and Well Written Essays - 2000 words

Dealing with a Nuclear Iran - Essay Example Thinkers such as LaFranchi (2006) as well as Carter (2006) have made it clear that some nations may be responsible enough to possess nuclear bombs but others may have to be prevented from gaining access to such technology. In this regard, nuclear proliferation becomes an international problem when countries such as Iran and North Korea generate different opinions on how they should be handled. While the case of North Korea is more or less settled, Iran remains and issue and there are several methods given by expert analysts which show that the nuclear intentions of Iran can be handled in several ways. The basic reason for why Iran is seeking nuclear armament is because Iran wants to make itself regionally secure. The need for security is reflected in the history of Iran since in 1941, the Allies wanted to find a path through the country to support the Russian front against Germany. The King of Iran, Reza Shah was suspicious of the motives of the allies and was thus removed from the throne. This was a basically a misunderstanding between the allies and the Iranian people but it turned them away from the allies in historical terms (Kilgore, 2007). The troubled history of Iran and the west continued through the revolution until in recent years, Bush made Iran a part of the ‘Axis of Evil’. In these circumstances, Iran can clearly see that America does not attack a nuclear capable North Korea while it continually threatens a non-nuclear Iran (Kilgore, 2007). Iran wants to avoid the fate of Iraq which was attacked for allegations of having weapons of mass destruction while it had none (Jackson, 2006). The false charges brought by the American government caused the Iraqi people a lot of misery and even though Saddam was a cruel ruler, the methods used to remove him and the timing was less than ideal (Kilgore, 2007). In fact, Kilgore (2007) suggests that it is the manipulation of the Israeli lobby which is causing fingers to

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Customer Satisfaction In Bank Of Ceylon

Customer Satisfaction In Bank Of Ceylon Abstract In this comparative commercial world, the bank has to satisfy the needs and wants of the customers, and has to attract new customers, and hence enhance their business. Service quality is considered through the banks strategies. Therefore, every bank has to emphasize on customer satisfaction. As far as the banks are concerned this phenomenon is very prominent. Banking sector has to improve and modernize their service. I have selected the subject Service quality and Customer satisfaction in Commercial bank of Ceylon limited in Jaffna District- Sri Lanka. This research article has three tasks. First task is a research proposal which includes the introduction of the subject, hypothesis and methodology. Second task includes Literature review, data presentation and data analysis. Third task states the findings and some recommendations from the analysis. Finally the information gathered from the questionnaire, relevant books, mails and annual reports. To the best of my ability in order to present the research report, I have used the above guides to the research. Please be excuse due to any mistakes in this study. -Researcher. Task 1 1.1 INTRODUCTION This research topic is Service quality and customer satisfaction in Commercial bank of Ceylon limited in Jaffna District- Sri Lanka. Sri Lanka is one of the developing countries in South Asia which has twenty five districts based on geographical and political system. Jaffna is one of the districts of Sri Lanka. There are different kinds of banks in Sri Lanka, such as, central bank, commercial bank, Exchange bank, Agricultural bank, saving bank, rural bank, and development bank etc. Commercial bank is selected for the research purpose in Jaffna district in Sri Lanka. This is an institution and accepts money from the public for non-interests bearing current accounts. A customer may withdraw on demand by cheque, the monies in his or her current account. Particular this bank is focused on the study. Banking institutions and their activities are vital for the development of the country. Customer satisfaction plays a major role in the banking activities in the competitive environment. So banks has to evaluate the satisfaction of customers. Parasuraman.P (1988) said that a persons feelings of pleasure or disappointment resulting from comparing a products perceived performance (or out come) in relation to his or her expectation. The banks are aiming for high satisfaction because customers who are just satisfied still find it easy to switch when a better offer comes along. The bank has invested heavily in researching the market to identify service quality. Today many banks undertake service quality through the satisfaction their customers. Service quality based on customers needs and wants expectation. Normally banks successfulness depends on large co-operate customers. This is profitability of banks .Therefore customers satisfaction is very useful concept about the banking sector. It can be achieved increasing customer service and service quality. 1.2 OBJECTIVES OF THE STUDY Objectives are the end results of the process. Customer satisfaction also ends result of the service quality of the banking process. So the objective of the study is to know the organizations position. Through this study the researcher can get new ideas about service quality in banking sector and to improve customer satisfaction and can provide new ideas to modify any inefficient matters and can suggest any advantages and in future development. This research study will have some following objectives .these are Evaluation the service quality that the affect on customer satisfaction. Assessing the relationship between service quality and customer satisfaction. To identify the reasons, the service improvement and why a bank improves customer satisfaction. To find out the significant factor, service quality for achieving customer satisfaction. Whether there is any relationship between in customer satisfaction and banks performance. If so, what type of relationship (positive/ negative). 1.3 SIGNIFICANSE OF YHE STUDY When we consider the significance of the study that provides some important factors to organization customers, employees and managers. If there is high customer satisfaction it will help full to organization and managers to get more customers. They can get much deposit and get more profit through this satisfaction. They can get a well goodwill in private banks also to provide a caring service quality .but on the other hand if there is dissatisfaction it is difficult to increase their market share. Customer satisfaction also helps to employees. If the employees give good service quality they can get good marks to their performance report on banking assistance, so it will help to their reward system. This study gives us a chance to understand to what extent the theoretical knowledge we have studied is being followed in practice .Study of working people may help us to understand clearly how the customer satisfaction of banking is important to meet the changing needs of the people to achieve the goals of the institution. 1.4 LIMITATIONS OF RESEARCH There must be some limitation to any event; it is not an expectation in this report. Though there are various factors causing service quality and customer satisfaction. Prevailing condition Due to the prevailing situation some customers and employees may not say whole true data strategies and benefits. Through there are various factors causing as service quality and customer satisfaction the following factors are taken this study. Improving service quality has high expresses, so it is not possible to implement immediately in Jaffna district. Select the sample of banks customers in the research with require their concern and it is there fore not expected to be with bias. This study has only tried to find out relationship between service quality and customer satisfaction. Customer satisfaction is a human behaviour, that is difficult to measure The questionnaire will prepare specially for customer-(selected samples). 1.5 METHODOLOGY 1.5.1 INTRODUCTION This chapter allocated to describe the methodologies that have used in relation to this study. This includes conceptualization, operationalization, research sample, data collection techniques and method of analysis. Further the way of research sample was selected. The system adopted in collecting data techniques used in analysis, the data and the measures utilized for analyzing the dates are explained. 1.5.2 CONCEPTUALIZATION In the conceptual frame work, the researcher can compare the relationship between independent variable and dependent variable. The problem of the service quality and customer satisfaction in the banks could be conceptualized based on the factors assumed that can cause for this problem. The following conceptual frame work can be formulated. Conceptual frame work Tangibles Reliability Responsiveness Services Customer Quality Satisfaction Assurance Empathy In this frame work showed the relationship between the key variables of the dependent variable and independent variables. The services quality is independent variable and customer satisfaction is dependent variable. The service quality are consist tangibles, reliability, responsiveness, assurance and empathy. If perceived service quality is equal to or, greater than expectation, the customer is satisfied. If perceived service quality is less than expectations the customer is dissatisfied. Services quality depends on five variables such as tangibles, Reliability, Responsiveness, Assurance, and Empathy. In this variables are functioning in a better position there, quality service. It is issued by the firm. It is lead to customer satisfaction. OPERATIONALIZATION In this research the operationalization model is given below. Concept Variable Indicator Measurement Service Quality Tangible Reliability Responsiveness Assurance Empathy Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Customers Satisfaction Customers loyalty Customer complain Customer expectation Customer relationship Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire RESEARCH SAMPLE In developing the research plan the research has to decide or, sample size, its composition and means of collecting data. There fore, for this research purpose a bank will be selected as sample. Commercial bank has been selected for this study in Jaffna district in Sri Lanka. Customer residing in some selected divisional areas of the Jaffna district was selected for this purpose. Samples for data collection are selected randomly. 1.5.5 DATA COLLECTION TECHNIQUES A scientific research is on the basis of Positivism and interpretivsm which are applied for this study. Primary data and secondary data were collected for the research work. Primary data was collected by the questionnaire through the gatekeeper who is working as a managing assistant in commercial bank (Jaffna branch, Sri Lanka). Secondary data has been collected from the Commercial bank of Ceylon Ltd, Jaffna from their annual report, articles, magazines and report and other related publications. Furthers such data has also been collected from publications, definitions about customers satisfaction. Questionnaire is a collection of written questions about the respondents attitudes, opinions, perceptions act. Information was collected by gatekeeper. Questionnaire was issued and collected randomly to the commercial banks customers in Jaffna district-Sri Lanka by gatekeeper. The questionnaire is included two parts. The questionnaire was prepared with questions in different sections to measure the customer satisfaction. These question were prepared based on the types of banks details such as, * Tangible * Responsiveness * Assurance * Empathy * Reliability and * Customer satisfaction. The questionnaire includes questions that are related to how far a bank has been attempted to fulfil the customer needs and wants. Marks were allocated in the following manner to the answer to the given questions. Very strongly Accepted 05 Accepted- 04 Not to do say 03 Rejected 02 Very Strongly Rejected- 01 1.5.6 HYPOTHESIS OF THE STUDY Hypotheses are the assumption that guides the research activity towards the ultimate finding based on the hypothesis. The researcher will go through the research activity including data collection analysis and then researcher will attain and ultimate conclusion. This research also has two hypotheses relating to customer satisfaction and service quality in respect of private banks. The moderator hypothesis is supported if the interaction is significant and although, there may also be significant main effects for the predictor and moderator, these are not directly relevant to testing the moderator hypothesis (Baron and Kenny, 1986; P 1174) According we report only the significant, interaction path co-efficient. The analyses revealed only two significant effects of moderation. Service failure moderated the effect of functional quality on overall satisfaction, and Communication moderated the effect of functional quality on functional satisfaction. H1 The service quality has mainly depended on the tangible, reliability, responsiveness, assurance and empathy with customer satisfaction. H2 -The service quality has an impact on customer satisfaction. 1.5.7 AN ACTION PLAN It is important to formulate an action plan to do the research. It is considered mainly six main steps for a scientific research such as; the research question, hypothesis, methodology, literature review, data collection and analysis, conclusion with recommendations. This study followed an action plan with a time table. 10/10/2009 Identify the research question or hypothesis 12/10/2009 Formulate the methodology 15/102009 Refer the literature review 19/10/2009 Data collection and analysis 02/11/2009 Presentation of findings 2.0 Task 2 2.1 LITERTATURE REVIEW 2.1.1 SERVICE QUALITY- DEFINITIONS Asubonteng (1996) said that it can be defined as the difference between customers expectations for service performance prior to the service encounter and their perceptions of the service received Gefan(2002) referred that Service quality as the subjective comparison that customers make between the qualities of the service. That they want to receive and what they get Parasuraman et al (1985, 1988) said that Service quality is determined by the differences between customers expectations of the services providers performance and their evaluation of the services the received 2.1.2 CUSTOMER VALUE Any promise is that customers will buy from the bank that they perceive offers the highest customers delivered value. The customer delivered value is the difference between total customer value and total customer cost. The total customer value is the bundle of benefits customers expect from a given product or service. Total customer cost is the bundle of costs customers expect to incur in evaluating, obtaining, using and disposing of the product or service. The researchers found five determinants of service quality. These are as follows. 01. Reliability: the ability to perform the promised service dependably and accurately 02. Responsiveness: the willingness to help customers and to provide prompt service. 03. Assurance convey: the knowledge courtesy of employees and their ability to trust and confidence. 04. Empathy: the provision of caring individualized attention to customers. 05 Tangibles: the appearance of physical facilities equipment, personal Communication materials Figure 1: Service quality model Service delivery (Including pre and past contacts) External Communications To consumers Translation of perception into service quality Management perception of consumer expectation Word of month Communication Personal Needs Past Experience Expected services Perceived services Gap 05 Gap 01 Gap 04 Gap 03 Gap -02 Gap 04 (Source: A parasuraman, Valarie, A Zeithamal and Leonard Berry, Journal of Marketing, fall 1985) 2.1.3 DEFINITION OF CUSTOMER SATISFACTION Kotler said that Satisfaction is a persons feelings of pleasure or disappointment resulting from comparing a products perceived performance (or out come) in relation to this or her expectations (Kotler, 2000, p 36) Hount said that Satisfaction is a function of customers belief that he or she was treated fairly (Hount 1991) 2.1.4 METHODS OF TRAKING AND MEASURING CUSTOMER STATIFACTION Marketing concepts and tools describe how companies can track customer satisfaction. Companies use the following methods to measure how much customer satisfaction they are creating. Complaint and suggestion systems A customer centred organization makes it easy for its customers to deliver suggestions and complaints. Many restaurants and hotels provide forms for guests to report like or dislike. Companies are also adding web pages and e -mail to facilitate two way communication. These information flows provide companies with good ideas and enable them to act quickly to resolve problems. Customer satisfaction surveys Studies show that although customers are dissatisfied with one out of every for purchases, less than five percent of dissatisfied customers will complain. Most customers will buy less or switch suppliers complaint levels are thus not a good measure of customer satisfaction, responsive companys measure customer satisfaction directly by conduction periodic surveys they send questionnaires or make telephone calls to a random sample of recent customer. They also solicit buyers views on their competitors performances. Lost customer analysis Companies should contact customers who have stopped buying or who have switched to another supplier to learn why this happened. It is necessary to monitor the customer loss rate. If it is increasing this clearly indicates that the company is failing to satisfy customers, 2.1.5 RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION Spreng and Mackoy (1996) had also found the path coefficient between service quality satisfactions to be significant (Lee et al 2000) wood side (1989) had found similar empirical evidence. The findings of Lee et al (2000), who have studied customers of an entertainment park and an aerobic school also supports this argument. The Lock of consensus in the causality between these two constructs has been caused mainly by the use of the constructs at different levels by researchers (Lee et al 2000) those who argue that satisfaction is an antecedent of perceived service quality have treated perceived quality as a global construct while treating satisfaction as an encounter (or transaction) specific construct. The majority of those who have found perceived service quality to be an antecedent rather than a transaction specific construct. Further some researchers have argued that perceived quality could also play a role at transaction level. at this level, it is found to be an antecedent of satisfaction with the transaction (Rust and Oliver, 1994) what is evident from the foregoing discussion is that When the level of aggregation of both constructs is identical, there is less dispute that quality is an antecedent to satisfaction (Roest and Pieters, 1997) 2.2.0 DATA PRESENTATION AND ANALYSIS 2.2.1 INTRODUCTION This chapter presents and analyses the data collected from samples from banking sector. This chapter tries to find out the relationship between the variables by using correlation and regression analyses with graphs by using SPSS and Microsoft Excel Packages. Further more, here the researcher examined the average of variables and percentage of variables and explains the relationship and comparisons by using the bar charts. 2.2.1 CORELATION ANALYSIS Correlation analysis is a statistical analysis, which statistically measures the extent and nature of the relationship between two variables. That means if changes of two variables are associated with each other, they are said to be correlates. It signifies a relationship between them. In this research this analysis is under taken to find out the relationship between. Quality of Tangibles and customer satisfaction. Quality of Reliability and customer satisfaction. Quality of Responsiveness and customer satisfaction. Quality of Assurance and customer satisfaction. Quality of Empathy and customer satisfaction. The co-efficient of correlation (r) is always between-1 and 1 and tells the type and strength of relationship between these variables. That is, if r is positive, there is positive relationship between the two variables. If r is less than zero that means there is negative relationship between two variables. The strength of relationship between the variables will be as follows. r= +1 indicates complete positive correlation. r= -1 indicates complete negative correlation. r= +/-0.5 indicates moderate correlation. r= +/-0.8 or +/-0.9 indicates strong correlation. r= +/-0.2 or +/-0.4 indicates weak correlation. r= 0 indicates zero or no correlation. Following tables illustrate the coefficient of correlation derived by the analysis for variables Tangibles, Reliability, Responsiveness, Assurance and Empathy related to customer satisfaction in the Commercial bank of Ceylon Ltd. Table -1 coefficient of correlation between customer satisfaction and service quality Service Quality Customer satisfaction (r ) Tangible Reliability Responsiveness Assurance Empathy Total 0.229 0.579** 0.753** 0.388 0.641** 0.787** When interpreting the coefficient of correlation, the researcher can observe that, there is positive relationship between services quality and customer satisfaction in all cases. r is +0.787. The relationship is moderate in the case of service quality compared with customer satisfaction of the Commercial bank of Ceylon Ltd. In the case of tangible, the relationship between the tangible and customer satisfaction is positive relationship and also the relationship between the tangible and customer satisfaction is weak because the coefficient of correlation is + 0.229 between tangible and customer satisfaction. In the case of reliability, the relationship between the reliability and customer satisfaction is positive relationship and also the relationship between the reliability and customer satisfaction is moderate. The coefficient of correlation is + 0.578** between reliability and customer satisfaction. In the case of responsiveness, the relationship between the responsiveness and customer satisfaction is positive relationship and also the relationship between the responsiveness and customer satisfaction is strong. The coefficient of correlation is + 0.753** between responsiveness and customer satisfaction. In the case of Assurance, the relationship between the Assurance and customer satisfaction is positive relationship and also the relationship between the Assurance and customer satisfaction is weak. The coefficient of correlation is + 0.388 between Assurance and customer satisfaction. In the case of Empathy, the relationship between Empathy and customer satisfaction is positive relationship and also the relationship between the Empathy and customer satisfaction is moderate. The coefficient of correlation is + 0.641** between Empathy and customer satisfaction. There for, the relationship between total service quality and total customer satisfaction is strong positive relationship. The coefficient of correlation (r) 0.787** between total service quality and total customer satisfaction. The pattern of variation of the service quality as tangible, reliability, responsiveness, assurance and empathy in relation to the value of the satisfaction of the customer are as follows. Table 2 regression summary service quality and customer satisfaction in Commercial bank of Ceylon ltd in Jaffna district. Y= a + box Service quality a b r2 Tangible Reliability Responsiveness Assurance Empathy 61.0 38.1 22.9 49.6 36.8 0.229 0.578 0.753 0.388 0.641 0.053 0.334 0.567 0.151 0.411 Quality of tangible and customer satisfaction The regression equation of customer satisfaction in relation to the quality of the tangible in Commercial bank of Ceylon in Jaffna district is given below. Y=a+ bx Y= 61.0 + 0.229X Based on this equation when X increases by one unit, the value of y is increase by 0.229 that is the customer satisfaction is increased by 0.229 per each additional unit of tangible. This prediction equation is graphed in the following graph, along with a plot of the data points. Graph 1 Tangible and customer satisfaction Now let us check the usefulness of the hypothesized model that is whether X (tangible) really contributes information for the prediction of y (customer satisfaction) using the straight -line model. The coefficient of determination (r2) represents the proportion of the variation in y that is explained by the independent variable (x). In the case of customer satisfaction is 5.3% that means 5.3% of the variance in the customer satisfaction can be explained by the changes in the quality of tangible. This indicates that 94.7% of customer satisfaction will be influenced by the other factors. Quality of Reliability and customer satisfaction The regression equation of customer satisfaction in relation to the Quality of Reliability in Commercial bank of Ceylon Limited in Jaffna district is given below. Y= 38.1 + 0.578 X Based on this equation when X increases by one unit, the value y is increase by 0.578. That is the customer satisfaction increase by 0.578 per each additional units of Reliability. This prediction equation is graphed in the following graph with a Plot of the data points. Graph 2 Reliability and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is, Whether X (Reliability) really contributes information for the prediction of Y (customer satisfaction) using the straight -line model. The coefficient of determination (r2) represents the proportion of the variation in Y that explained by the independent variable. In case of customer satisfaction is the reliability influences only 33.4% that means 33.4% of the variance in the customer satisfaction. This indicates that 66.6% of customer satisfaction will be influenced by the other factors. Quality of Responsiveness and customer satisfaction The regression equation of customer satisfaction in relation to the Quality of Responsiveness in Commercial bank of Ceylon Limited in Jaffna district is given below. Y= 22.9 + 0.753 X Based on this equation when X increase by one unit, the value Y will also increase by 0.753. That is the customer satisfaction will increase by 0.753 each additional units of Responsiveness. This prediction equation is graphed in the following graph along with a Plot of the data points. Graph 3 Responsiveness and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is x (responsiveness) really contributes of information for the prediction of y (customer satisfaction) using the straight-line model. The coefficient of determination (r2) represents the proportion of the variation in y that explained by the independent variable. In the case of customer satisfaction is the Responsiveness influence only 56.7%. It means 56.7% of the variance in customer satisfaction. This indicates that 43.3% of customer satisfaction will be influenced by other factors. Quality of Assurance and customer satisfaction The regression equation of the customer satisfaction in relation to quality of Assurance in Commercial Bank Ceylon Limited in Jaffna district is given below. Y=49.6 + 0.388X Based on this equation when x increase by one unit, the value of y will also increase by 0.388. That is the customer satisfaction will increase by 0.388 per each additional units of Assurance. This prediction equation is graphed in the following graph, along with a plot of the data points. Graph 4 Assurance and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is, whether x (Assurance) really contributes of information for the prediction of y (customer satisfaction) using the straight-line model. The coefficient of determination (r2) represents the proportion of the variation in y that explained by the independent variable. In case of customer satisfaction is the Assurance influences only 15.1% at mean, it means 15.1% of the variance in the customer satisfaction. This indicates the 84.9% of customer satisfaction will be influenced by other factors. 05. Quality of Empathy and customer satisfaction The regression equation of the customer satisfaction in relation to quality of Empathy in Commercial Bank of Ceylon Limited in Jaffna district is given below. Y= 36.8 + 0.641X Based on this equation when x increase by one unit, the value of y will also increase by 0.641. That is the customer satisfaction will increase by 0.641 per each additional units of Empathy. This prediction equation is graphed in the following graph, along with a plot of the data points. Graph 5 Empathy and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is, whether x (Empathy) really contributes of information for the prediction of y (customer satisfaction) using the straight-line model. The coefficient of determination (r2) represents the proportion of the variation in y that explained by the independent variable. In case of customer satisfaction is the Empathy influences only 41.1% that means 41.1% of variance in customer satisfaction. This indicates the 58.9% of customer satisfaction will be influenced by other factors. Task 3 DISCUSSION AND CONCLUSION 3.0 INTRODUCTION This is final chapter of this research. This chapter includes the findings of the research, hypotheses testing and recommendations. This chapter discusses the findings of the research and the test of the hypotheses whether the hypotheses are accepted or not. Further it gives suggestion to improve the service quality in order to achieve the customer satisfaction. 3.1 FINDING OF THE RESEARCH In this research, the researcher finds out the results based on the data presentation and data analysis used in this research a correlation, average and percentage. The area concerned with this research is banking sector with selected sample from Commercial bank of Ceylon Ltd in Jaffna district. According to the correlation analysis, the following findings are prepared. The relationship between the Tangible and customer satisfaction is positive and weak as at 0.229, Reliability and customer satisfaction is positive but moderate as at 0.578*, Responsiveness and customer satisfaction is positive and strong as at 0.753, Assurance and customer satisfaction is positive and weak as at 0.388 and Empathy and customer satisfaction is positive but moderate as at 0.641* in Commercial bank of Ceylon Ltd in Jaffna-Sri Lanka. Based on the re